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Data Retention/Deletion/Export

Below is information on Zapier’s data retention/deletion practices for Customer Content processed in Zapier services (last updated: January 24, 2024).

Prior version

Zaps/Workflows

Zap Content (content transferred in and out of Zaps)

  • 7 days in logs.
  • 29-69 days in your Zapier account. If you subscribe to the Company plan, you can set a shorter retention period in your Zapier account.
  • Up to 4 months in backup.
  • Zap Content transferred when you test a Zap is stored until you delete the Zap. Once you have deleted the Zap, the Zap Content will then be subject to the other retention periods above.

Zap Runs (metadata about Zaps, such as name of the Zap, dates and times of the Zap run, and the Zap status)

  • 7 days in logs.
  • 29-69 days in your Zapier account. If you subscribe to the Company plan, you can set a shorter retention period in your Zapier account.
  • Up to 4 months in backup.
  • Zap Runs are also stored in Zapier’s non-production database for internal Zapier product analytics purposes.

Zap Metrics (statistical metadata about Zaps)

  • Zap Metrics are stored in your Zapier account to provide you with relevant metrics about your Zaps.
  • Zap Metrics are also stored in Zapier’s non-production database for internal Zapier product analytics purposes.

Deletion Options

These options describe how to manually delete a Zap or Zap Content from your account. Otherwise, data is deleted from logs and backups based on the standard retention periods described above.

Export Options

These options describe how to export a Zap or Zap Content from your account.

Note

Deleting Zaps/Workflows or Zap Content does not delete that content in other Zapier products.

Tables

Type of Content

Content submitted to your Tables (“Tables Content”).

Retention Period

Tables and Tables Content are stored in your Zapier account until you delete the specific content or entire Table from within the product.

Deletion Options: Tables

You may delete Tables from your Zapier account. Once deleted, they’re deleted from backups within 4 months.

Deletion Options: Tables Content

You may delete specific Tables Content from your Tables. Once deleted, it's deleted from backups within 4 months.

Export Options

Please contact Support through our Get Help page.

Note

Deleting Tables or Tables Content does not delete that content in other Zapier products.

Interfaces

Type of Content

Content submitted to your Interfaces form (“Interfaces Content”).

Retention Period

Interfaces and Interfaces Content are stored in your Zapier account until you delete the specific content or entire Interface from within the product.

Deletion Options: Interfaces

You may delete Interfaces from your Zapier account. Once deleted, they’re deleted from backups within 4 months.

Deletion Options: Interfaces Content

You may delete specific Interfaces Content from your Interfaces. Once deleted, it's deleted from backups within 4 months.

Export Options

Please contact Support through our Get Help page.

Note

Deleting Interfaces or Interfaces Content does not delete that content in other Zapier products.

Chatbots (Beta)

Type of Content

Content submitted to your Chatbots including conversations (inputs and outputs) and data sources (content or data you upload to your Chatbots) ("Chatbots Content").

Retention Period

Conversations are stored for 60 days and then deleted. Based on your Chatbots plan level, you can view up to 30 days of Chatbots conversation records.

Data sources are stored in your Zapier account until you delete the specific content or entire Chatbot from within the product.

Deletion Options: Chatbots

You may delete Chatbots from your Zapier account. Once deleted, they’re deleted from backups within 4 months.

Deletion Options: Chatbots Content

You may delete specific Chatbots Content from your Zapier account. Once deleted, it's deleted from backups within 4 months.

Export Options

Please contact Support through our Get Help page.

Note

Deleting Chatbots or Chatbots Content does not delete that content in other Zapier products.

Canvas (Beta)

Type of Content

Content submitted to your Canvases (“Canvas Content”).

Retention Period

Canvases and Canvas Content are stored in your Zapier account until you delete the specific content or entire Canvas from within the product.

Deletion Options: Canvases

You may delete Canvases from your Zapier account. Once deleted, they’re deleted from associated systems within 30 days.

Deletion Options: Canvas Content

You may delete specific Canvas Content from your Canvases. Once deleted, it’s deleted from associated systems within 30 days.

Export Options

You may export your Canvas Content on a per-Canvas basis from within the Canvas product.

Note

Deleting Canvases or Canvas Content does not delete that content in other Zapier products.